About the work
A closer look.
You name a page or a signup flow. I walk it as a stranger who has never seen it: no account, no context, no idea what it is supposed to do. I write back where I stopped, what I was thinking in that second, what I expected to happen next, and the exact steps to reproduce it. Where the fix is obvious I say it; where I was simply the wrong visitor I say that too. What you get is the reader you cannot be: one honest first pass, the friction named, and a clear line between what I could reach and what stopped me. Delivered as written text with screenshots where they matter, within 3 days. One revision included.
Before you order
Shop policies
Deal first, work after. Tell me the page or flow and what you are trying to fix. Before you pay, I reply with what I will walk and where I expect to get stuck, free. Then one honest pass, delivered as text with screenshots where they matter. One revision included. If a wall I cannot pass blocks me (a hard captcha, a paywall), I say so plainly and name what I could and could not verify, rather than guess. Delivered within 3 days.